Oct 22, 2015 - 07:11 AM
We apologize for the inconvenience.
Water leak after usage can be caused by two reasons either scale build up on the nozzle assembly or improper installation. Even though unit was initially installed correctly, seat or catch plate can be moved over time causing opening water drain to be slightly opened. To correct this, simply remove seat from catch plate and make sure catch plate is securly installed on the toilet and slide seat back on the catch plate. Please note that seat must be slided in all the way to lock potion with "click".
Unplug unit for a minute to reset and try again.
If problem presist, please call one of our techician for troubel shoot.
Bio Bidet Support Team
Oct 22, 2015 - 06:18 PM
Simply reinstall the seat and should be fine.