Aug 10, 2016 - 01:17 PM
I am sorry to hear you have been having problems with your Elite 3, I have a few questions to figure out where it is leaking from.
Is water leaking outside the bowl? If it does, and it is installed correctly, it will need repairs. The Elite 3 has a 1 year warranty on all repairs, so we would be able to repair this under warranty.
If water isleaking inside the bowl through the nozzle, it will most likely need a pressure valve. That is a repair you can do at home, but it would require opening up the unit itself to fix.
And finally, if the water is just pouring or shooting straight down from the nozzle, you are just missing a nozzle cap on the end of the nozzle.
BBC Innovation Corporation
204 Berg Street
Algonquin IL 60102
Phone: 847) 458-2334
Fax: 847) 854-1296