Jul 11, 2018 - 12:33 PM
We do apologize for the very delayed response but still wanted to respond accordingly.
Other things to check:
- If it is a remote control unit, make sure the batteries are working
- Test other functions. If everything else works, then the nozzle cleaning command should also work. If this issue is not resolved then unit would need repairs.
- If this issue is still not resolved the please contact at:
Source: BB-600 NOZZLE NOT EXTENDING